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Contact Us

Have a question? Start with our FAQs.

You may already find what you’re looking for in our frequently asked questions.

Frequently asked questions

Still need help? Our support team is here to help with questions about Hiros, your account, the platform or your care journey.

Need help? We’re here.

For general questions or support with the Hiros platform, contact us at support@hiros.com.tr.

You can also use the chat button on this website. We’ll get back to you as soon as possible.

Support hours

Monday – Friday, 09:00 – 20:00

Medical questions

Have a question about your health, assessment or care?

Medical questions are handled by the independent healthcare professionals involved in your care. If you already have an active case, you can contact your healthcare provider through your patient account.

Hiros does not provide medical advice or make medical decisions.